The legislative branch employs over 30,000 employees of varied experiences and backgrounds. This training module reviews the core concept of workplace civility, its related concepts, and its institutional benefits; examines specific civil behaviors and conflict management practices in multiple workplace environments; and proposes strategies to create, foster, and maintain a climate of inclusion in the legislative workplace.

Note: This training is for current employees of the legislative branch of the federal government. Registrants who do not use their .gov e-mail address may have their registration declined.